Below is a question posed to me about advertising buyers’ needs.  I hope this helps you with any questions about how to approach handling buyers and their needs, too. Question: How would you advertise buyers’ needs? Examples in doing this?  Thank you. Lorenzo   Answer: When you control a listing, you are on potentially thousands [...]

I’m mystified at brokers, owners, and managers who spend time instructing their agents on activities that aren’t pro-active. Social media won’t pay the bills, but properly handling an incoming phone call will lead to better things. Included below is the minimum telephone policy checklist for a non-agent who answers the phones at the office. Obviously, [...]

Through my years of coaching and training agents, I have found the largest training gaps to be in handling leads.  Many times, the gap is at the phone level – either the incoming phone calls or the follow up phone calls. Many leads are internet-generated and are unresponsive to email communication, requiring a phone call.  [...]