You can promise to send these instructions during your listing presentation, but don’t email/mail the instructions until the listing is official. Normally, this isn’t a long turnover so you can have the instructions set to email/mail out the day after the listing presentation.
If you include this on your checklist, you won’t forget to do it! Remember, I’m a checklist guy to ensure you provide consistent, quality service to EVERY client.
Date
Name
Address
City, ST ZIP
Name:
Here are the instructions that I promised you:
1. With reasonable notice, please make your home accessible for agent and prospect showings.
2. A REALTOR® will be calling to do the following:
a. Schedule an appointment for themselves
b. Schedule an appointment for another associate from another company office
c. Schedule an appointment for another cooperating broker
3. Request and note the name and agency of the showing agent.
4. Once an appointment is arranged, please tell the calling associate:
a. “Someone will be home to let them in” OR
b. “No one will be home. Please arrange to use the lockbox/key.”
5. Prior to the appointment, please follow the Seller’s Words of Wisdom, which were given to you. It includes things like the following:
a. Open draperies, blind, etc.
b. Turn on all interior lights and exterior lights, if after dusk
c. Tidy up the bedrooms, bathrooms, and kitchen.
6. We will provide a sign reminding the agent to leave their business card.
7. Vacating the home is the ideal situation for the demonstration of your property. Whenever possible, do not stay in your house with the prospects during showings or have as few people as possible in the house during showings. The potential buyers may feel like intruders and want to hurry through your house.
If you are there during showings, please stay in the background when the buyers are in your home. The salesperson knows the buyers’ needs and desires and the salesperson can better emphasize the features of your home when you are not present. If there are any questions, the salesperson will find you if you are needed. Have confidence in our team! Let the sales associate discuss the selling price, terms, possession dates, and other factors with the customer. Remember, the sales associate has worked for many hours with the prospects and knows what they are looking for. Let him or her do the job and bring negotiations to a satisfactory conclusion on your behalf.
8. Notify me immediately of any problems or concerns.
Sincerely,
Walter Sanford
Sanford Systems
Be the best at obtaining and selling your listings! Walter’s Beating the Competition Every Time is a multi-media system offering what you need to get the signature.
Check out the details here: http://www.waltersanford.com/shop/beating-the-competition-every-time-book-dvds-audio-cd-and-data-cd/. Call 800.792.5837 and ask for the $50 blog special on this system!
