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CONTACT WALTER

559 S. Washington Ave., Kankakee,IL 60901

P.815.929.9258 P.815.929.9200

walter@waltersanford.com

"Just wanted to say thank you for doing such a splendid job of delivering the “Meat and Potatoes” instead of a bunch of fluff. The feedback from everyone was assume. Everyone said they picked up an idea or two…which is exactly what we wanted. Thanks again." Shamiram Mazejy, Coldwell Banker – Clifton

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Are You Going to Do the Same Things Again? January 9th, 2014 | Posted in General Real Estate

Going to bed late, waking up late — the world is already at your doorstep so there’s no time to exercise.  Maybe you will take a look at Facebook.  Oops!  Where did that 40 minutes go? 

An incoming call from a buyer comes next.  You might really need a deal so you pop up and show the property.  The buyer is a little late so you wait.  The buyer sees you waiting at the door but stays on his phone until he finishes his business.  When he sees the house, he asks you a ton of questions but does not do much answering.  It was all wrong for him, but he says that he will get back to you. 

You’re back at the office now and see that you have nine leads from third party consolidators and your IDX.  They have no phone numbers, but you have a great drip system that sometimes causes the leads to interact.  Most of time, they do not. 

You see a flyer on your desk about continuing education.  It’s another ethics class along with “Winning in the Social Media Game.”  You need the hours so you sign up even though you suspect it is the last thing you need to increase your sales. 

Your few sellers are mad that there are not enough showings, but they are very firm that there should not be any price reductions. 

After adding up your bills and looking at your probable closings, you’ve realized that there just isn’t enough money to satisfy all.  

Oh, another incoming call.  This one is from a coop and the buyer didn’t approve the inspection.   

Look, real estate done without a plan will kill you.  There are cures to every evil in real estate.  There are better business plans.  You can time-block a few, proven, profitable moves.  You can decide where to put emphasis.  You can eliminate the time killers that are suspect in net profit potential.  A simple, perfect week could fix everything.  I know since I get the top agents in the nation to implement more effective business plans. 

Here are some of the areas they will be working on in 2014:

  1. Implementing at least 5 new ways to aggressively generate seller leads from the best demographics.
  2. Converting websites from mostly buyer generating to seller generating.
  3. Pointing all lead generation machines to more expensive property.
  4. Making a faster listing presentation at a higher commission with fees.
  5. Hiring an assistant who takes care of administration and generates leads for at least 2 hours a day.
  6. Getting a better presentation that offers value a buyer can’t get on the internet.
  7. Knowing what you have to do every day of the week and having the systems tostick to it.
  8. Cutting expenses, increasing gross, and managing your personal assets.
  9. Buying real estate for the long term and having the tenants pay off the mortgage.
  10. Walking away from bad business and bad clients faster.
  11. Implementing systems for better and more effective lead follow-up.
  12. Leveraging business – i.e. build you buyer business into a seller lead generator or solicit old expireds around a new listing on your listing checklist
  13. Overcoming objections effectively and providing more value. Reducing interruptions
  14. Learning to work at work and be off otherwise.

 

Maybe, it is time for a tune-up.  Our products, seminars, and coaching are designed to increase your net proceeds so you can buy income-producing real estate…and RETIRE.  It’s time to get started NOW so that 2014 looks better than 2013. 

Walter Sanford has been designing and implementing real estate systems for 30 years.  One of the most successful REALTORS® and now wealthy from his systems, Sanford teaches his systems and strategies through his products, seminars, and personal coaching producing the best results in the industry.  Do what works, do what is proven.  Hire Walter Sanford.  Call our office at 800.792.5837, email walter@waltersanford.com, or chat with us online at www.waltersanford.com.

 

How Do You Handle Office Misunderstandings? July 1st, 2009 | Posted in General Real Estate

Getting along in an office can be frustrating. You have so many considerations. Even though you may be right, you must consider the damage to the relationship you have with the other agent in the office, with your broker, and the other agents in the office. Don’t forget your client who might hear any negative news, too.

You need the people in your office to handle those incoming inquiries about your listings, send your buyers to you without any side trips, and tell your sellers that all is being handled efficiently. These other agents are ambassadors to your business while they have no stake in your business so you have to get along with each other!

Recently, one of my coaching clients had an amazing “discussion” with an agent in her office. The names have been changed to protect the guilty and innocent, but the circumstances are amazing.

How would you have handled this nightmare?

Suzie: “I cannot tell you how floored I was to see the commission split at closing. It certainly does not create good will from your fellow agents here at the office. You are quite right that you marked special conditions, but since no one else within the office had ever done this to me, I did not ask any questions. I would hope that you will reconsider this as I had no idea and feel that you should have made me aware, rather than surprise me.

It absolutely is my fault but I had no reason to think it would be anything but a 50/50 split. I turned the closing in and asked the secretaries if ANYONE else within our company did this, and they didn’t know of anyone else doing that. We should all strive to sell our company listings and getting a 50/50 split is the best part. I respect your professionalism and think you do a great job. I try to do a good job as well and it would be nice to be compensated equally.”

Mary: “I am sorry that you were surprised at the commission split. You did do a great job on this transaction, and I enjoyed working with you. When we came to this new company, this policy was explained to us in depth. We also have received Emails from the broker outlining the special conditions and how it works. My partner and I do use the special conditions in most of our listings. While we always try to offer a 2.4% commission, we do not always offer a 50/50 split. We do spend a great deal of money on advertising, assistants, and other services for our sellers. I did speak with our office manager, and she tells me that several agents do enter special conditions on their properties.

Again, I am sorry for the confusion. It was never my intent to be anything but upfront and honest by checking special conditions and making in house agents aware of the commission offered on this property.”

Suzie: “In explanation, I always hate to put personal info into it, but my son is very ill. He has cancer. He is going to a trial procedure in Utah where they remove all his bone marrow and stem cells, and basically kill him and hopefully bring him back to life. That is where the money was going from this transaction. He will be in ICU for 2-3 weeks and possible good results or death. It is a tough place to be as a parent. That is why this was so important to me. Just wanted you to know I wasn’t being greedy.

In case you don’t believe me, ask anybody that knows me. In this particular incidence, you did not have to spend any advertising dollars, brochures, etc. I again ask for your consideration this one time. Insurance does not participate in this trial.”

My suggested response from Mary: “So, where does this leave me? Bad business practitioner or a monster? Neither is acceptable or true. If you would graciously accept my effort to start an office fund for your son, I will put in the first $500 and distribute a pledge form to all the agents and management in this office for his help. If you would be so kind to outline more information about him, like his name, hobbies and accomplishments — I will draw up a cover letter and make a pledge form to submit it through the office this week, showing that I was stepping up with $500. Maybe we can exceed your expectations. Please let me know.”

I will let you all know how this ordeal ends. Being adept at handling office conflict can really make the environment a better place for all.



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